Welcome to Spa Care UK, we're here to answer your questions. Can't find what you're looking for? Send our Logistics Team an email at: info@spacareuk.co.uk
Status
IN PRODUCTION
This means that the spa has been ordered with the manufacturer and is currently in a que to be physically produced.
ON SEA
Once a spa has been produced it will be shipped, as soon as we receive this notification we will update the spa on the
CMS to an ON-SEA status.
The ON-SEA date is the date the vessel carrying the container holding the spa is due to dock into
the UK port.
If a spa has an on sea date you can request a delivery / collection date 10 working days from this date.
IN STOCK
Once a spa has been unloaded from a container, it is checked over and the CMS is updated to show the spa is now physically in stock with us and is ready to collect.
